SHIPPING POLICY

Introduction

At FAHRENHEIT, we are dedicated to providing a smooth and reliable shipping experience, ensuring that your products are delivered safely, securely, and in a timely manner. We offer flexible shipping options for both local and international customers, with a focus on transparency and customer satisfaction.

Shipping Options:

• We provide a range of shipping methods to suit your needs, including standard and express shipping. The available shipping methods will be displayed at checkout, allowing you to choose the one that best fits your delivery requirements.
• Once your order is processed and shipped, you will receive a confirmation email that includes a tracking number to monitor your order’s progress.

Shipping Costs:

• Local Shipping (Within Bahrain):
  • Free Shipping: We offer free shipping on local orders above a specified amount, which will be clearly indicated on our website. This ensures that you enjoy more value from your shopping experience.
  • Standard Shipping Fee: For orders that do not meet the free shipping threshold, a standard shipping fee will apply. The shipping fee is calculated based on your location and will be displayed during checkout.
• International Shipping:
  • Variable Rates: International shipping fees vary depending on the destination country and the total weight of your order. These fees will be automatically calculated at checkout and clearly shown before you complete your purchase.
  • Shipping Partners: We partner with reliable international couriers to ensure prompt and secure deliveries. We also provide options for express shipping, allowing for faster delivery times if needed.

Processing Time:

• Order Processing: All orders are processed within 1-3 business days (excluding weekends and public holidays). During this time, we prepare your items for shipment, ensuring that they are packed securely and ready for delivery.
• Order Confirmation: Once your order is confirmed, it enters the processing queue, and you will receive an email notification confirming your order details.
• Dispatch Notification: As soon as your order is dispatched, we will send you another email with your tracking information. This allows you to monitor the status of your delivery and anticipate the arrival of your products.

Estimated Delivery Times:

• Local Orders: Delivery within Bahrain typically takes between 2-5 business days from the date of dispatch.
• International Orders: Delivery times vary based on the destination. Generally, international shipping can take between 7-14 business days, though remote locations may experience longer delivery times. For faster international deliveries, express shipping options are available.

Customs and Duties:

• International Orders: Please be aware that international shipments may be subject to customs fees, import duties, and local taxes. These additional charges are not included in the product price or shipping fees and must be paid by the customer upon the package’s arrival in the destination country. Customs policies vary by country, and FAHRENHEIT is not responsible for any delays caused by customs clearance procedures.
• Customs Handling: In some cases, customs clearance might require additional information or documentation. We will work with you to ensure all necessary paperwork is in order to prevent delays.

Tracking Your Order:

Once your order has been shipped, you will receive a tracking number via email. This allows you to check the status of your shipment and track its journey from our warehouse to your address. Please note that tracking may not be available for all countries.

Undelivered or Delayed Shipments:

In rare cases, delays may occur due to factors beyond our control, such as extreme weather, strikes, or customs holdups. If your shipment is delayed, we will work closely with our shipping partners to resolve the issue as quickly as possible. If your package is declared lost, we will provide a replacement or full refund.

Shipping Address Accuracy:

It is the customer’s responsibility to provide accurate and complete shipping information at checkout. FAHRENHEIT is not responsible for undelivered packages due to incorrect or incomplete address details. If you realize there is an error in your shipping address after placing your order, please contact customer support immediately.

For any shipping-related queries or concerns, please feel free to contact our customer support team. We are here to assist you with tracking, delivery issues, and any questions you may have regarding our shipping process.